"Happy to spend time and solve the problem"
About: William Harvey Hospital / Ear, Nose and Throat William Harvey Hospital Ear, Nose and Throat TN24 0LZ
Posted by TrachiJo (as ),
I was having problems inflating the cuff on my Trachi tube.
I rang Rotary ward at William Harvey (Ashford Kent) and they told me to come in if I was worried.
Madhu checked the cuff and was preparing to change the tube when he realised there was a fault on my manometer (devise for measuring cuff inflation). He showed me the issue and everything was resolved without me needing a tube change.
Although it was my mistake he never made me feel stupid and was happy to spend the time with me solving the problem.