"Pleasantly Surprised"

About: Leicester Royal Infirmary

Anything else?

Was very worried from stories regarding cleanliness, standard of food and poor quality of staff in Hospitals. I was on ward 7 and not only did the ward look and smelt clean but cleaning staff were constantly cleaning and emptying bins. The food was of a very high standard and the ladies who dealt with the serving of food, and drinks made sure you had plenty to eat and drink and always with a smile. Doctors: Were polite and helpful they explained why and what treatment you were going to receive. Nurses: All were of the highest standard were compassionate, helpful, polite and friendly. I would like to make a special mention of the Student Nurses all were as above and went out of their way to give extra help to the elderly patients they always had a smile on their faces and found time for a quick chat. British Nurses are renowned to be the Best in The World and these Student Nurses will ensure that this will continue in the future.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Leicester Royal Infirmary

Dear David Thank you for taking your time to leave your positive comments. We are glad to hear that you had a positive stay with us on ward 7. We have passed your message on to the medical and nursing teams and know they will appreciate your feedback. We wish you all the best in your recovery.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story