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I needed treatment for a wart

Posted By mikezs59

"I needed treatment for a wart"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I was referred to Branston when I called. I couldn’t believe that I couldn’t be seen in Tamworth as I was informed there is no doctor and they don’t do freezing the warts either. I had to go to Branston twice to get the freezing treatment. As I can’t drive at present it cost me a lot of money to go there and back twice. Really disappointed that in Tamworth I couldn’t get the treatment. Used to be able to get the treatment in Tamworth.

Nurses were lovely when I attended today in Tamworth to get the cream medicine. I was hoping they will be able to give me freeze treatment but no. I think it’s really inconvenient for the patients in Tamworth.

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Responses

Response from Natalie Mason, Operational Nurse Team Lead, South Staffordshire Clinic, Inclusion Sexual Health last week
Natalie Mason
Operational Nurse Team Lead, South Staffordshire Clinic,
Inclusion Sexual Health

Submitted on 26/04/2024 at 11:08
Published on Care Opinion at 11:08

Dear mikezs59,

Many thanks for taking the time to complete a care opinion for us. I am really sorry our service has not met your needs on this occasion. I would love to be able to discuss this further with you and explain the situation. If you would like to speak to me please contact me via email on natalie.mason@mpft.nhs.uk. Kind Regards Natalie.

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