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"I needed treatment for a wart"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

I was referred to Branston when I called. I couldn’t believe that I couldn’t be seen in Tamworth as I was informed there is no doctor and they don’t do freezing the warts either. I had to go to Branston twice to get the freezing treatment. As I can’t drive at present it cost me a lot of money to go there and back twice. Really disappointed that in Tamworth I couldn’t get the treatment. Used to be able to get the treatment in Tamworth.

Nurses were lovely when I attended today in Tamworth to get the cream medicine. I was hoping they will be able to give me freeze treatment but no. I think it’s really inconvenient for the patients in Tamworth.

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Responses

Response from Natalie Mason, Operational Nurse Team Lead, South Staffordshire Clinic, Inclusion Sexual Health 3 weeks ago
Natalie Mason
Operational Nurse Team Lead, South Staffordshire Clinic,
Inclusion Sexual Health
Submitted on 26/04/2024 at 11:08
Published on Care Opinion at 11:08


Dear mikezs59,

Many thanks for taking the time to complete a care opinion for us. I am really sorry our service has not met your needs on this occasion. I would love to be able to discuss this further with you and explain the situation. If you would like to speak to me please contact me via email on natalie.mason@mpft.nhs.uk. Kind Regards Natalie.

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