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"Efficient!"

About: Ottery St Mary Hospital / Urology

(as the patient),

I have been receiving treatment for a urology problem for a couple of years and at first I was Royal Devon and Exeter hospital, but subsequently transferred to Otter St Mary’s. In my opinion, there’s no comparison between the two. St Mary’s urology clinic cannot be faulted-the place looks efficient, it is run efficiently and the staff are efficient, helpful and friendly. I feel it is a pity that all hospitals aren’t run this way.

I have been treated for various conditions at various hospitals over he years and this one outstanding!

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Responses

Response from Kim Werner, Admin Assistant/Receptionist (Eastern Services), HOSM Admin (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Kim Werner
Admin Assistant/Receptionist (Eastern Services), HOSM Admin (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 18/04/2024 at 10:48
Published on Care Opinion at 13:07


picture of Kim Werner

Dear aquariushh97

Thank you for taking the time to contact us, following your recent visit to Ottery St Mary Hospital.

I was very pleased to hear that it was a positive experience, and you found our service to be efficient, and our staff friendly.

I will pass your comments on to our Urology Team, and I know they will also be pleased to receive your feedback.

Best wishes

Kim

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