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"Efficient!"

About: Ottery St Mary Hospital / Urology

(as the patient),

I have been receiving treatment for a urology problem for a couple of years and at first I was Royal Devon and Exeter hospital, but subsequently transferred to Otter St Mary’s. In my opinion, there’s no comparison between the two. St Mary’s urology clinic cannot be faulted-the place looks efficient, it is run efficiently and the staff are efficient, helpful and friendly. I feel it is a pity that all hospitals aren’t run this way.

I have been treated for various conditions at various hospitals over he years and this one outstanding!

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Responses

Response from Kim Werner, Admin Assistant/Receptionist (Eastern Services), HOSM Admin (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 4 weeks ago
Kim Werner
Admin Assistant/Receptionist (Eastern Services), HOSM Admin (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Receptionist at Honiton Hospital for Outpatients and Minor Injuries Unit. Also, receptionist at Ottery St Mary Hospital for Outpatients

Submitted on 18/04/2024 at 10:48
Published on Care Opinion at 13:07


picture of Kim Werner

Dear aquariushh97

Thank you for taking the time to contact us, following your recent visit to Ottery St Mary Hospital.

I was very pleased to hear that it was a positive experience, and you found our service to be efficient, and our staff friendly.

I will pass your comments on to our Urology Team, and I know they will also be pleased to receive your feedback.

Best wishes

Kim

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