This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The staff were all fantastic

Posted By polariswh53

"The staff were all fantastic"

About: Pinderfields General Hospital / Accident and emergency

(as a service user),

The staff were all fantastic at Pinderfields A & E. They were under staffed with 10 hour waits to see a doctor, despite this I felt listened too and very well cared for.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Clare Blackburn, Head of patient Experience, Mid Yorkshire Hospitals NHS Trust 16 months ago
Clare Blackburn
Head of patient Experience,
Mid Yorkshire Hospitals NHS Trust

Submitted on 20/12/2022 at 16:49
Published on Care Opinion at 16:49

Dear Polariswh53

Thank you for your feedback regarding your recent experience of using our Emergency Department.

I am sorry to read that you had the need to access our Emergency Department however, I am delighted to read that although there was a wait to see a Doctor, you felt listened to and cared for. All of our staff are working under extremely unprecedented circumstances and are still striving to try and do what’s best for our patients.

I will share your lovely feedback with the team.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Head of Patient Experience)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k