"My wasted Six Hours in A&E"

About: University Hospital Of North Durham

Anything else?

I have just spent six hours in A&E after being sent by urgent care to be told I had a chest infection by a under qualified doctor and a wheezy chest requiring antibiotics and steroids to be realesed six hours later with no treatment as they couldnt decide if it was or not even after all the tests advised see GP.What a bloody disgrace this hospital is avoid at all cost

Story from NHS Choices

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent admission to the Accident and Emergency Department at University Hospital North Durham. I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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