"Where patients attend ER with ..."
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
Posted by Knee D. Patient (as ),
What could be improved
Where patients attend ER with obvious injuries which are confirmed by X-ray, allow the A&E doctors to refer for MRI scans.
This would reduce the need to wait 3 weeks for an appointment at the Fractures clinic only to have further confirmation that a MRI scan is needed, wait another 4 weeks for the scan and a further 3 weeks for the scan result before a consultant can make a treatment recommendation.
Employ sufficient trained staff to answer telephones to enable appointments to be booked.
Employ more A&E staff to reduce the lengthy waiting times.