"Hammersmith Hospital"

About: Hammersmith Hospital

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I'm fed up with having to wait months for an appointment at my outpatient clinic. When I called up to ask simple questions about the clinic it took over half an hour, the staff very extremely unhelpful and couldn't have cared less if they tried. They didn't have a clue. I've tried to speak to my consultant on the phone about my concerns but I haven't received a call back. I would love to be able to treated at another hospital and never have to go back to this one.

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Responses

Response from Hammersmith Hospital

Imperial College Healthcare NHS Trust is sorry to read about your difficulties with regard to our Endocrinology service at Hammersmith Hospital. It would be helpful to have more details so that we can investigate the issues that you have reported and hopefully ensure that the situation is resolved and you have confidence in the care provided. Please contact pals@imperial.nhs.uk and the PALS Manager will be happy to assist you.

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