"Outstanding surgery and good/high standards of..."

About: Leicester General Hospital

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The surgery that I received for my Elective Caesarean section was of an exceptionally high standard. The midwives, anaesthetists and surgeons who delivered my baby were wonderful. My aftercare the ward was also very good. The staff obviously work in a stressful environment, but remained very attentive and helpful. The senior midwife who eventually discharged me was both professional and supportive, and whilst I was feeling very emotional and frightened. She consciously took the time to sensitively provide reassurance, as did some other staff, and whilst dealing with some major emergencies at the same time. - My little daughter is perfect! Thank you for everything (and my apologies again for being such an emotional nuisance!!) 

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Response from Leicester General Hospital

Thank you for taking the time to leave fantastic review of the maternity services at Leicester General Hospital! We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comment or concern to be investigated, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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