"My referral to Dr Hewitts Dermatology clinic"

About: Gilbert Bain Hospital / Dermatology

(as the patient),

I had a skin problem last year and was seen at Dr Hewitts clinic in October. Recently, I had two review appointments which involved a patch test. I would like to tell you that I feel very pleased with the care I have received. At the first appointment I had the patches applied and the two nurses who did this explained what the test was about and the 'do's' and 'don'ts' while the patches were in place. At the second appointment I met Dr Hewitt and I found he was very friendly and approachable. He asked me questions and I felt he listened to what I had to say. He explained clearly the results of the patch test to me and gave me some advice, explaining that he would be writing to me with further information. Although a minor problem, I came away feeling very reassured. Thank you to all concerned.

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Responses

Response from NHS Shetland

My apologies for the delay in responding to you. It is good to hear that you were very satisfied with the care provided. We have passed this on to the clinician in question.

Dr Roger Diggle

Medical Director

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