I called the appointment line at 08: 45 on a Wednesday for an appointment to see a GP. I was told that there were no appointments for that day but I could come to the emergency clinic in the afternoon or come to the walk in clinic on Friday as there were no appointments on Thursday either. I thanked the receptionist for her help and hung up.
I then called back at 09: 15 to ask if I could have a telephone appointment to which the receptionist told me that this would only be an advice call and would not lead to an appointment. I then asked what the health Centre would class as an emergency in order to come to the emergency clinic as I cannot afford to take time off work to sit for over an hour in a walk in clinic. The receptionist, who was very helpful, informed me that the emergency clinic was for patients who thought that they couldn't wait for the walk in clinic or a booked appointment.
The second receptionist then told me that it would be two weeks before a bookable appointment was available. Although all of this information was very helpful it left me wondering how I could see a GP as I fell that my idea of an emergency and someone else's idea of an emergency are two different things.
I wondered whether the GP would think me silly for using up an appointment for something that the GP would not deem as an emergency. I think this needs to clarified at point of phone call.
"Lerwick Health Centre"
About: Lerwick Health Centre Lerwick Health Centre Lerwick ZE1 0RB
Posted by Confused of Lerwick (as ),
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