"Thank you to A&E"

About: Stafford Hospital / Accident and emergency

(as the patient),

Today I was referred by my GP to Stafford A&E for an emergency procedure to my neck.

I was amazed at the care and compassion I was afforded by ALL members of staff in the unit and the swiftness of being assessed & treated all within 2 hours, everything was explained to me in a clear and understandable way. The A&E was welcoming & clean.

Thank you to everybody for making a difficult experience more pleasant.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear "Fully satisfied"

Thank you for taking the time to provide us with this feedback about your recent A&E care. I am delighted that your experience was so positive and have shared your comments with the A&E staff. Feedback like yours really does make a difference to the staff who are working really hard to ensure that our patients receive a positive experience.

Kind Regards

Angela Grocott

Head of Patient Experience

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