"Newton 4 ward care"

About: Sandwell General Hospital

Anything else?

the worst ward ever, staff stand around chatting, ignoring buzzers, paitent care is totally appaling, they never seem to answer to buzzers, clothes soaked in urine and bedding and left in that state for hours. They seem to have a problem with smiling and treating people with respect. The staff do not provide the care which in turn effects the paitents well being.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sandwell General Hospital

I am sorry to hear that the care you received on Newton 4 fell below the expected standard and that you felt you were not treated with dignity and respect. If you would like this investigated more thoroughly, please email me directly with more details on tobylewis@nhs.net. Best wishes, Toby Lewis, Chief Executive

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story