"baby Briah water birth at willow ward"

About: Basildon University Hospital

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13/05/2013 the day that I attended willow ward basildon maternity hospital This was my third time at Basildon maternity hospital. I've always received good service, but on this occasion the service was outstanding. From the cleanliness to the nurses and midwifes, down to the catering service. The staff were so friendly, they listened to my wants and needs. My delivery midwife abbie even stayed on longer then her shift, to see me though to the end. Right through the nhs I can not pick a fault or an area that needs improvement. All the staff at Basildon maternity hospital should be proud of the service that they are providing each and everyday to the family's that have the pleasure of using their ward. Finally I'd like this opportunity to thank you all involved Monika Briah

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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