"Excellent Overall Care"

About: Royal Bournemouth General Hospital

Anything else?

Following all the recent bad press given tio the NHS I feel it only right to thank the staff at RBH involved in my recent hip revision surgery. My nurse in the Sandbourne Suite was excellent, kept me calm and dealt with my admission super efficiently. My anesthetist"and his staff were caring and professional. The staff on Ward 9 were excellent. The problems presented to them were tremendous at times but their response times, efficiency and caring attiude could not have been better. Last but by no means least - my surgeon. I specifically chose RBS for my surgery and this appears to have been carried out successfully. My grateful thanks go to my surgeon and everyone who was involved in my care.

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Responses

Response from Royal Bournemouth General Hospital

Thank you for taking the time to give us your feedback. We take all feedback very seriously and use it to inform improvements to the services we provide. Thank you for noting our high standards of care at the Sandbourne Suite and on Ward 9 and also the quality care given by your anaesthetist and surgeon. Thank you for noting the importance of a calming and professional manner when giving care, allowing you to be free of worries and concerns. We will share your feedback with the relevant staff who will be delighted. Thank you again and hope you have a speedy recovery. Sue

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