"Hospital feedback"

About: Shotley Bridge Hospital Site

Anything else?

If talk about hospital that should provide you service i wont raccomend, as an old people care home yes. staff ? Cleanin? Never see in my expirience here no 1 old person to have a shower.i been prescribe oromorfine every 4 hours. I can anderstand to try to not use a lot but one day i have pain and the nerse take a desicion to not to give it to me for my best? What about my pain? Never open window for fresh aear.i would been beter at Bishop auckland hospital where i been before here.not complain have been made from patient because they r to old to go internet. Not raccomande at all for patient

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Response from Shotley Bridge Hospital Site

Thank you for providing feedback on your experience of Shotley Bridge Hospital in May 2013. I am very sorry to hear that you were unhappy with your experience on this occasion. Unfortunately I am unable to confirm from your comments whether you are talking about your own care or that of a relative/friend. Regardless, we would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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