"Day surgery unit 13/05/2013"

About: The Princess Royal Hospital (Telford)

Anything else?

Just home from a day in the day surgery unit 13/05/13 , the visit from start to finish was first class , I couldn't of paid for better service having gone private previously, I treated with respect, kept informed and asked if I knew what was going to be done, following my operation I was asked about my pain as the aenethitic was wearing off and offered several cups of tea, as I was collected by my daughter the nurse walked with me to the car. amazing service on the nhs. Thank you to all the team . Lynda

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Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for taking time to provide feedback about your care and treatment at The Shrewsbury and Telford Hospital.

Your kind comments have been sent to the Clinical Manager for the Day Surgery Unit, this will then be shared with staff involved.

Thank you once again for taking the time and trouble to provide feedback via the Patient Opinion website.

Patient Experience Team.

Response from The Princess Royal Hospital

Thanks for sharing this, Lynda. It is great to hear that you were so pleased with the service. I hope it has given the outcomes you were hoping for.

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