"Excellent treatment in A&E for scald turned septic"

About: University Hospital Of North Durham

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Was advised by GP Surgery to go to A&E, as it was swamped by MMR inoculations. Was seen on Friday morning May 3rd promptly and treated very swifltly. Admittedly the Department was blessedly not busy! Was then seen for two further visits early in the morning to dress the burn. The nurse and Health Care Assistant were excellent. Friendly, re-assuring, and very efficient. I feel very lucky to have received such wonderful treatment. Thank you to them and to the Reception staff.

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your recent admission to the Accident and Emergency Department at University Hospital North Durham in May 2013. I am very pleased to hear that you had a positive experience and that you are happy with the speed of your treatment and the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the . Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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