"Very impressed with the speed at which my referral was dealt with"

About: Telford referral and quality service (TRAQS)

(as a service user),

Very impressed with the speed at which my referral was dealt with, although I feel my GP didn't take my initial presentation too seriously.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Thank you for taking the time to provide your feedback.

We are pleased to note that you were happy with the referral arrangements provided by TRAQS and your feedback will be passed on. The care provided by all NHS staff is of overriding importance and we are pleased to note that you received a satisfactory outome.

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