"First class service"
About: Royal Sussex County Hospital Royal Sussex County Hospital Brighton BN2 5BE
Posted by Anonymous
I was advised to have a colonoscopy after the home bowel test but was very reluctant to do so after a previous bad experience. One of the screening practitioners, did a lot to calm my fears and I was able to have an appointment on a day that suited me and, more importantly, with a consultant I trusted.
The entire team should be congratulated on their absolute professionalism, patience, empathy, ability to work efficiently and effectively so that this painful procedure is over before the patient has time to blink. The team working with the doctor were all fantastic. Staff in the Recovery Unit also deserves a mention for their cool efficiency in the face of a hundred and one different things going on around them. She seemed to cope effortlessly with phones, paperwork, patients, staff ...and even found time to make me a cup of tea in the middle of it all.
Never mind abour ring-fencing the NHS .....ring fence people like these and raise their salaries! Our NHS may not be the envy of the world anymore as some people say, but the people in it are priceless if this team are anything to go by.