"PALS Officer at Bradford is kind and compassionate"

About: Bradford District Care NHS Foundation Trust

(as the patient),

Alison in PALS is one of the kindest and compassionate pals officers. Her dedication to be a true and fair advocate for patients is outstanding.

Alison has personally helped me during extremely difficult times. My own long term mental health problems have meant that having Alison acting for me during all manner of challenges has been invaluable.

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Responses

Response from Shahid Islam, Service User & Carer Involvement Project Manager, Bradford District Care Trust

Thank you for your comment regarding support given by BDCT PALS service. We are pleased to hear that you felt the response was appropriate and timely. Your comments have been passed to Alison who appreciated these very kind words and asked me to thank you for sharing your experience.

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