"Built in delay for treatment and caused frustration"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Monkey998 (as ),
My GP recommend that I see a consultant. 5 weeks later TRAQs send me to a physiotherapist for an assessment.
The physio thinks I'm there for treatment - this smacks of incompetence by TRAQs, as does sending envelopes to return the survey addressed to Freepost Patient Opinion - I. e no other info, I had to ring TRAQs to get a postcode!
I feel that this has been unfortunate for me, its built in delay for treatment and caused frustration, especially when TRAQs could have explained the system when I rang to ask why I was getting a different appointment to the one my GP had prepared.
Maybe we should die before treatment to save NHS money!