"Making a complaint and receiving no reply"
About: Good Hope Hospital / Radiology Good Hope Hospital Radiology Sutton Coldfield B75 7RR
Posted by Abusedpatient (as ),
I don't imagine you will publish my story.
I was assaulted and abused by a rude, uncaring radiographer at Good Hope Hospital in April 2013.
I wrote a letter of complaint to the Chief Executive a few days later. To date, I have not even received an acknowledgement and information about how my complaint will be dealt with.
There is no clear complaints procedure laid out in this website, which is unacceptable.
There is little point in only wanting nice stories from patients and ignoring those who are dealt with so badly they are in pain for 2 weeks and traumatised by their experience.
If I hear nothing in 24 hours I am going to go public with my complaint because I am so angry that I have been ignored.