"TRAQs means I don't get to see the person who knows me and my history"
About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Eft108 (as ),
I despair. Resources are supposed to be more efficient. My consultant agreed to put me back for more physio on my last visit to see him. I expected to go back to the physio who had been looking after me for the past 12 months - with great success with physio and acupuncture.
My GP then put in the TRAQs queue which means I don't get to see the person who knows me and my history. I will have to start all over again, wasting her time and mine.
Why 2 systems with yet another level of admin?