"Emergency waiting list"

Anything else?

My husband had an apt on 25/03/13 to see a Doctor for a hernia op. priory surgery had agreed to fund this op. The Doctor we saw told us my husband would go on 'the emergency waiting list' which would be 6/8 weeks. I have since been told emergency waiting list's are more like 3/4 weeks. The surgery have submitted the funds to NHS, my husband is in excruciating pain, as the said hernia pops out so often, he also suffers from Parkinsons. I have tried on several occasions to contact the South Bristol Community Hospital, where no one there can apparently help me.this hospital seems to run on staff who have no idea of what's going on or they are completely incompetent . I now regret choosing this hospital to do my husbands op, wishing I'd gone for south mead or Frenchay where staff are trained to deal with people and answer their questions. This complaint has been sanctioned by the GP's surgery.