"Confusion by staff over similar sounding consultant names"

About: Lincoln County Hospital

(as a relative),

Please could you put some provision in place so that staff do not get two oncology consultants who have similar sounding surnames easily confused. When my Father was asked by hospital staff which oncology consultant he is under , the doctor he names was a different consultant to who was on his discharge papers. e. g. "Patient's next appointment with Dr Scheele is on..." so it is not simply a case that he is now being referred to a new consultant. Please can you ensure that his does not happen in the future. Thank you.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennie Negus, Deputy Director of Patient Services, United Lincolnshire Hospitals NHS Trust

picture of Jennie Negus

Dear pcytim - thank you for this; I can appreciate your frustration and I am sorry for the confusion. I absolutely will pass on your story. Thank you again.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story