"Happy with the service at the Royal Shrewsbury"

About: Royal Shrewsbury Hospital / Ear, Nose and Throat

(as a relative),

My daughter has recurring tonsilitis and ear infections. We only waited ten minutes after our appointment, She had her hearing test, the person doing it made us all comfortable, was very encouraging to her during the test.

We then waited in reception for 5 minutes before seeing the consultant. Was happy with the service, answered all of our questions and reassured us about the outcome.

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Responses

Response from Patient Services Officer, Shrewsbury and Telford Hospital NHS Trust

Thank you for your kind comments regarding the staff involved in your care. I will be happy to share them with the staff concerned.

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