"Poor aftercare"

About: Basildon University Hospital

Anything else?

I had an operation for a prolapsed bladder yesterday. I was admitted to the elected admissions ward, where everyone was very helpful and kind. Theatre staff were great and friendly, putting me at ease before the op. I spent a long time in the recovery room waiting for a bed on a ward. I was eventually admitted to BDU ward. I spent a sleepless night in a bed near the nurses station, where they laughed and spoke loudly all night. This morning I was told to get up and get dressed. The drs did their rounds but didn't see me, I was told I was discharged. Given some painkillers and sent on my way. No advice on what u could & couldn't do, not examined or anything. I left in tears. Disgraceful.

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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