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"Excellent care"

About: Hull Royal Infirmary

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I was referred to the plastic/trauma clinic after lacerating my finger and tendon. Was seen within 15 minutes of my arrival and subsequently referred to the Day Surgery Unit the following day where I was fitted it after waiting only an hour and half. The staff, nurses, students and Doctors were very kind, caring and friendly. A very positive experience. I work within the NHS and appreciate what these guys have to tolerate. They were all brilliant.

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Responses

Response from Hull Royal Infirmary 10 years ago
Hull Royal Infirmary
Submitted on 19/06/2013 at 11:43
Published on nhs.uk on 20/06/2013 at 04:00


Many thanks for adding your kind comments to the Patient Opinion website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email your.nhs@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local services.

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