"No longer scared"

About: Good Hope Hospital

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I was admitted to the AMU via the A & E dept. I went from the AMU to the Respiratory Unit. I am in my late 60s and hadn't been a patient since I was 6 years old and before this recent visit to Good Hope I was absolutely petrified of hospitals.

My stay was such a pleasant one and I left feeling well. The cleaning staff, kitchen staff and all medical staff were caring and attentive. All the nursing staff were well informed and kept me informed. In the Respiratory Unit there were 4 beds in small side rooms. No-one was left when they had occasion to ring for assistance - it can rapidly.

I cannot praise the staff, all staff, enough. I am now longer scared about hospitals.

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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