"General Surgical Ward and Assessment Unit"
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
Posted by gilliz
Have you ever heard of a ward running out of painkilling drugs? a ward that couldn't borrow from another dept because "they already owed them too much" well welcome to Queens Hospital. Last night at 10pm I was released with pain relief for 12 hours - I was due back at the hospital at 10.20am..... by 3pm I was climbing the walls with pain (the scan that I was told was booked for 10.20am never emerged. At 1pm a porter took 5 patients down to the scan dept at a furious pace..between pain and blood pressure I almost passed out - a passing assistant got me a chair. The scan dept almost refused to scan us..in fact afterwards all scans for general surgery were cancelled at 3pm. I eventually returned to ward, but scan dept refused to send up results until they had done all five - apparently payback for getting so many according to staff! I was begging for pain relief and was then told they got none...but if i come back at 7pm or 8pm I can have some. I have a gallbladder that needs removing, but they may want MRI - however it a minimum 6 week wait.....and meanwhile what am I supposed to do? Do they care? No. The hospital is dirty..very and staff are only concerned with scoring points against some other department. Patient care? They don't know the meaning.