"terrible care at stepping hill hospital"

About: Stepping Hill Hospital

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Stepping hill is an appaling hospital. The number of patient complaints has to be seen to be be belived.management responce to these complaints is pathetic as nothing is done,it would seem that repeatable cases continue to happen.having experienced some of these problems myself.management and some staff leave a lot to be desired to root out a lot of incompedence. Complaint s mean nothing and just.brushed aside.there needs to be a complete attitude change and a much more caring attitude.consultation waiting times are a farce,in particular the olthalmic department.consultant attitude is casual in a lot of cases in a lot of departments.senior management is unabtainable.

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Response from Stepping Hill Hospital

Thankyou for your comments I am concerned that you feel so strongly about the care offered at Stepping Hill Hospital and its complaints processes. As the Head of the Risk and Customer Services Team I would welcome the opportnuity to investigate your concerns further, please could you email pcs@stockport.nhs.uk or telephone 0161 419 5678 using reference ANON15/4/13.

With regards

Cath Marsland Head of Risk and Customer Services

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