"All Staff on ward 3"

About: South Tyneside District Hospital

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I feel I must once again praise all of the staff on ward 3.I was admitted onto this ward as an emergency patient on new years eve. I was in tremendous pain and all of the staff where so compassionate even when it had been the worst time they had ever had. They worked so hard, being short staffed, over subscribed, but never did they neglect the patient.I had been a patient on the ward the previous year and there care never faulted, even to the cleaner who tried to keep our spirits up.No matter what you asked for it was never a problem, I can not praise them enough. The Consultants and all of their team tried so hard to sort me out. Even in their clinics they where so understanding as well as their staff .I saw one Consutant in his clinic and how understanding was he, I feel they all went that extra mile, even their secretary,s where so helpful on the telephone. I will be eternally grateful to them all Thank You All On Ward 3, The best staff in the hospital. Yous Mrs J.A Tufts

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Response from South Tyneside District Hospital

Dear Mrs Tufts

Thank you for taking the time to post your experience of our services on the NHS Choices website. As we always strive to deliver the highest possible care for our patients, it is always very pleasing to receive comments such as yours which tell us we are doing things right. I will certainly pass your comments on to the whole team and trust you have made a full recovery.

Kind regards

Lorraine B Lambert

Chief Executive

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