"Rude and lack of empathy for patients and family..."

About: Northwick Park Hospital

Anything else?

Staff are so rude it's unbelievable and they lack empathy.

Not much of a "human being" if you don't have emotions and these people are here to bring new life in to the world - makes you wonder!

Story from NHS Choices

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Responses

Response from Northwick Park Hospital

We were sorry to learn that the staff who cared for you were rude and lacked empathy. Your feedback will be passed to the management team in the area concerned so that they can act upon it.

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