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A paramedic who responded to our two year old

Posted By Gem44

"A paramedic who responded to our two year old"

About: Bristol Royal Infirmary / Accident and emergency South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

We were woken in the early hours of the morning by our daughter struggling to breathe. She was really finding it hard to breath and kept not breathing, it was very scary.

An ambulance was sent and the gentleman that attended was amazing. He was efficient but caring towards our daughter, ensuring that he made her comfortable. He was also great to us, ensuring that he kept us informed and calm.

Essentially he left us in no doubt that our precious daughter was in great hands.

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust 11 years ago
Sara Coburn
Patient Engagement Manager, Governance,
South Western Ambulance Service Foundation Trust

Submitted on 15/04/2013 at 15:16
Published on Care Opinion at 15:17

Hi Gem44

What a scary time - I hope your daughter is feeling better!

Thank you for sharing your story. It is always really great to hear how our staff are continuing to deliver excellent service to patients when they need it most. I will share your story with our staff and managers and I'm sure they will really appreciate your comments.

Thank you again

Sara

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