"my visit to my nurse at the surgery"

About: Wrexham Lhb

(as the patient),

I booked a appointment at our surgery to see a nurse because I have angina. I have to be checked. I turned up 3 and a half minutes late due to trafic. When I got there, they told me I have to book a new appointment when the 1st took a week to get. I have never been late before but when I turn up normally, I am waiting anything over 20 minutes after my booked time. If im 3mins 30 seconds late, I am damned for it. This cant be right.

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