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contacted promptly by plastics at Derriford

Posted By Excel985

"contacted promptly by plastics at Derriford"

About: Derriford Hospital / Plastic surgery

(as the patient),

I was impressed with the time scale given the pressures the NHS is under at the moment. I was contacted promptly by plastics at Derriford after referral by my GP. I was seen by the consultant fairly quickly and had my surgery in good time scale. The team at plastics Derriford where thorough, kind and explained everything as I was really nervous.

Aftercare too at dressing clinic was professional but caring. I have had lot of NHS/Hospital treatment over the last 12 months and far from feeling let down I have been impressed greatly by staff giving amazing service with declining budgets and staffing.

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Responses

Response from Mary Anderson, Senior Quality Facilitator, University Hospitals Plymouth NHS Trust 11 years ago
Mary Anderson
Senior Quality Facilitator,
University Hospitals Plymouth NHS Trust

Submitted on 09/04/2013 at 11:07
Published on Care Opinion at 11:35

Good morning,

Thank you very much for contacting Patient Opinion with feedback about your recent care and treatment within the Plastic Surgery Department. It will give me great pleasure to ensure that your comments are shared with the team and I know they would want me to pass on their thanks to you for taking the time and trouble to let us know of your experience. It is pleasing to read that your treatment was prompt and that you felt well supported throughout your patient journey.

With all good wishes

Mary

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