"Nurses care"

About: Salford Royal

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I had to have a minor operation. Overall I was happy about the care I received in hospital the nurses in the recovery team were excellent and made me feel comfortable.

The ward nurses on the other hand were difficult to locate and when I was handed back to the ward I receive very little care from them. When I did get hold of them for anything they were polite but seemed very busy. I noticed the lack of attention other patients received on my ward also, some of whom were very sick. I don't want to blame the nurses I just blame the lack of! They had so many patents to look after they were constantly running around like mad. They didn't have time to prep me for my op my mother just offered to do it for me, and afterwards found myself and other patents helping me afterwards although I struggled to even get out of my bed.

I don't believe it's more care training the nurses need its just help! there are too many patents allocated to very little ward nurses.

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Response from Salford Royal

We are sorry to read that you have some concerns over the staffing on your ward. All wards operate with numbers of staff with across a mix of skills in order that patients receive high quality care which is safe and appropriate for their needs. As such, it is disappointing to hear that you feel this was not the case on your recent stay with us and we would welcome the chance to talk to you further so that we may explore thes issues in detail. If you contact the PALS team (pals@srft.nhs.uk) they will be able to assist with this. Thank you for taking the time to provide us with your comments.

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