"It's not pleasant for non-smokers ..."

About: Royal Bournemouth General Hospital

(as the patient),

What could be improved

It's not pleasant for non-smokers to have to walk through a forest of cigarette smoke from chain-smoking patients sitting and standng in front of the main entrance of the hospital. Parking is atrocious - high charges and very little availability most of the time unless you are registered disabled in which case there are a few more spaces dotted around the hospital. The majority of medical staff seem very quick to label patients and once "labelled" this is difficult to shake off. I found this adversely affected my care when at this hospital and had to go to another hospital before I received an appropriate diagnosis and treatment. There appears to be an air of superiority within the hospital which, frankly, it does not deserve or live up to.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››