"TRAQS :) Appt very quick"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital Telford referral and quality service (TRAQS)

(as the patient),

GP: ) very helpful

TRAQS: ) Appt very quick

RJAH: ) Reception staff friendly, my appointment was at 11. 00, I arrived at 10. 40. Staff lovely and chatty. Went in straight away. Out at 11. 05.

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Responses

Response from Sharon Clennell, NHS Telford and Wrekin CCG – TRAQS Operations Manager, TRAQS, NHS Telford and Wrekin CCG

Hi, thanks for your positivity regarding the TRAQS service. TRAQS is still a relatively new service therefore feedback is important to us.

Many thanks for taking the time to feedback.

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Response from Robert Jones & Agnes Hunt Orthopaedic Hospital

Thank you for your feedback. We aim to provide high quality services for all our patients and the Trust is pleased to receive your compliments about the reception staff.

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