"disappointed with drop in services"
About: Locala Community Partnerships CIC / Contraception and sexual health (CaSH) Locala Community Partnerships CIC Contraception and sexual health (CaSH) Batley WF17 5PW
Posted by hanban181 (as ),
I use the drop in service to get my contraceptive pill. I have used this service for over three years and found it very helpful over these years. However since I started working full time I could only get to one of the drop in's that’s on a Saturday morning.
Unfortunately I ran out of pills and was away on the weekend so I couldn’t make the drop in on the weekend as normal. I looked online when I got home and found what I thought was the drop in that finished at 5pm. So on Tuesday I had arranged to finish work early so then I be able to make the drop in.
When I got there the lady on reception informed me that the clinic finished at 4. 30 and then the times I had found online were in fact for a different drop in service in the building. I told her of my situation and she said that there was nothing that could be done.
On the following Saturday I arrived at the clinic at 10. 20am (drop in is 10. 15 - 12) I went to reception as normal to be told that there was only one nurse and that she was fully booked till 12. 30pm. Why was there only one nurse? The receptionist was understanding and very apologetic but yet again I had to walk away without any pills.
I personally think that all the drop in sessions that are for all ages are not accessible for the full time workers like myself. I think that there should be longer hours so that people in my position can have better access to sexual health and family planning services. I also think that having one nurse on a Saturday is completely ridiculous as I have been to the Saturday morning drop in sessions and they get busy so why on one of the busiest mornings was there only one nurse?
I have never been so disappointed with these services and I hope that something changes.