"Disgusting treatment - do not use this hospital"

About: Leicester General Hospital

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I'm 9 months pregnant with my first child - my baby is breech and has been for the last 2 months. I was booked in for an elective c-section 2 weeks ago, only to arrive yesterday at 7:30am for this sceduled surgery only to have to wait 10 hours. I was not allowed to eat so I had no food or water for a total of 22 hours yesterday. At 6:15pm I was still waiting and was by then so physically weak from lack of fluids etc, I could barely walk. I came home last night in a bad way and still have no baby as they decided after all this to rescedule for the following week. The last surgeon that spoke to use yesterday, was very loud and shouted to us at such a rapid pace we could not understand a word they were saying and at one point, we thought them to be deranged. (my partner had to calm them down - even though we were the concerned parrents-to-be) utterly disgraceful treatment - they were only concerned it seemed with persistant badgering me into donating blood whilst I endured this 10 hours wait. Previous to my own horrendous ordeal, I witnessed 2 yound woman, in labour for 2-3 hours during a previous wait. One woman was plonked on a little chair in a tiny, smelly waiting room full of people, the other, left in a corridor. The staff only began to attend to the lady in the corridor when she began to shout that she 'needed to push'. I am now going through the process of finding a new place to have my baby as this hospital is both grubby and incompetent.

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Responses

Response from Leicester General Hospital

We would like to sincerely apologise for the experience you had in Maternity Services at the Leicester General Hospital, and hope that everything went smoothly with the birth of your first child after this comment was posted. We take all concerns about our services very seriously and would like to look into this further for you in order to learn from your experience. If you would like us to do this can you please contact either the CBU Manager or Head of Midwifery on the details provided below.

Sarah Taylor

CBU Manager for Women's Services

0116 258 6806

Sarah.Taylor@uhl-tr.nhs.uk

Jane Porter

Head of Midwifery

0116 258 6116

Jane.Porter@uhl-tr.nhs.uk

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