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Breathless emergency

Story from nhs.uk

"Breathless emergency"

About: Lincoln County Hospital

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I was recently admitted to Lincoln County Hospital, during the early hours of Wednesday 27th February, as an emergency, due to difficulties with breathing. I was a patient on Navenby ward for just over a week until being discharged on Thursday 7th March 2013.

From the moment the paramedics arrived and during our time in Accident and Emergency, I was treated with kindness, concern and caring of a high level even though it was the end of a very busy night shift. I was amazed that staff were even concerned about my wife too and offered me her much needed 'cuppa'.

I was treated with the same kindness and cheerfulness on Navenby ward and the highly skilled professionals worked hard to ensure the best possible level of recovery. Staff at all levels were supportive, kind and extremely helpful which made such a difficult and frightening situation much better than one could have expected.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 11 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 19/04/2013 at 11:40
Published on Care Opinion at 14:19

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Suffering with breathing difficulties is terrifying experience and from your story it is clear that kind, caring and supportive staff are pivotal in helping you through this time and on to recovery. The staff in A&E and Navenby will be delighted to read about your experience; thank you so much for taking the time to share it with us; it is much appreciated.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lincoln County Hospital 11 years ago
Lincoln County Hospital

Submitted on 19/04/2013 at 13:49
Published on nhs.uk on 20/04/2013 at 05:15

Suffering with breathing difficulties is terrifying experience and from your story it is clear that kind, caring and supportive staff are pivotal in helping you through this time and on to recovery. The staff in A&E and Navenby will be delighted to read about your experience; thank you so much for taking the time to share it with us; it is much appreciated.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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