About: Worcestershire Royal Hospital / Cardiology Worcestershire Royal Hospital Cardiology WR5 1DD
Posted by cleobury (as ),
Four weeks ago last Thursday I saw the Cardiologist. The consultation was handled correctly and well. I was told I would here about an angiogram in 'about four weeks.
I did not hear so I phoned the hospital on the recommendation of my surgery. On five separate phone calls I was put through for the phone to ring unanswered and then go to a voice mail. On the sixth occasion I asked to speak to the CEO. This also rang and went to voice mail. Some 30 minutes later I got through to the CEO office to be told that I was on the waiting list but they could tell me no more as the consultant's secretary was on holiday till next week. So next week I will phone again by which time it will be nearly six weeks since I saw the Specialist.
Why does everything come to a halt because someone is on holiday? If they were in business in the real world they would have been bankrupt years ago.