I was admitted to hospital in Lerwick via the A and E dept last month with a very painful abscess. The staff on the whilst very pleasant somehow failed to show care.
l was a nurse 25 years ago and l accept there have been a lot of changes but patient care should not suffer. The nursing staff were nice but seemed distant, uninterested in taking time with me if a job taking a minute could be done 45 seconds, job done.
l had my op early evening, the night staff came on at 20. 00, no one came and asked me if they could look at my op site, all l got were my tablets.
In the early hours of the morning l needed some pain killers and to go to the toilet. A nurse came to my bed escorted me to the toilet (l had had a G. A. ) but had left me when l came out of the loo. Okay, l was alright, but small things!
l got my pain killer, no one offered to help me change out of my theatre gown or to check the op site, the ward was dark and it was not until the morning l found l had been sitting in a large pool of blood.
When the nurse came to make the bed it did not register with her so l just went for my shower, she did not want to see my op site.
l know l trained in the 70s, patient care was important, checking patients post op for bleeding etc was part of the job. A post op face wash, help changing into night clothes, is there anything else you need? I didn't have that experience. It felt like, job and finish is the order of the day. It seems that patients need to be well to be in hospital.
There are more points of my stay in hospital l could raise, but l will leave it there.
My stay was not unpleasant, but there was a certain lack of attention to detail with my care.
"My stay in hospital."
About: Gilbert Bain Hospital / Ward 1 (surgical) Gilbert Bain Hospital Ward 1 (surgical) Lerwick ZE1 0TB
Posted by The Patient (as ),
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