"urgent admission with gall stones/pancreatitis"

About: Countess Of Chester Hospital

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Arriving at A&E straight from airport with gall stones, I was treated very efficiently, friendly and diagnosed promptly with Pancreatitis/Gall stones. I was admitted to ward 54. I was treated with utmost care & courtesy. Every member of staff was kind considerate and professional. I am now awaiting a gall bladder removal op,prioritized as urgent, however sadly, still awaiting admission 9 weeks later. I am sure they will endeavor to maintain their high standard of care.

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Response from Countess Of Chester Hospital

Dear Sir / Madam,

Thank you for your feedback and we appreciate the time you have taken to complement our staff.

Please be assured that your kind words have been shared with staff in our A&E Department and Ward 54.

Thank you again.

The Patient Experience Team

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