"Good appointment options from TRAC"

About: Tamar Referral & Appointments Centre

(as the patient),

1. prompt referral

2. Good appointment options for Derriford

3. No information from GP of what would happen at renal department at the time of the appointment.

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Responses

Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘verbal134’,

Thank you for taking the time to share your comments about the TRAC service with us and I am glad to read you felt your referral was dealt with promptly and you had a good set of appointment options. The hospital department you will be seen in would ordinarily send a confirmation letter containing any information you would need to be aware of in readiness for your appointment. I hope the rest of your care is as quick and positive.

Kind regards

Gemma Tremlett

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