"The majority of staff were kind, ..."
About: Gloucestershire Royal Hospital Gloucestershire Royal Hospital Gloucester GL1 3NN
Posted by Anonymous 2 (as ),
What I liked
The majority of staff were kind, friendly, reassuring and very patient.
They were fairly efficient, treated patients with dignity, respect and understanding
The beds were changed completely every day
The food was good and hot, very generous portions, plenty of choice
There were separate bays for men and women
What could be improved
The overall fabric of the ward (4a), draughty windows, not enough toilets
Not all staff use the handgel supplied at the bottom of each patients bed
Not all staff adhere to the policy, clearly written above each patients bed, of not sitting on patients beds
Toilets should be cleaned more than once a day